When the heat goes out or the AC stops cooling, Vital Air Services is open 24 hours a day, 7 days a week for homeowners in Johns Creek, Norcross and greater Atlanta. Our Norcross office is at 4708 S Old Peachtree Rd Ste 200B. You’ll get a flat-rate price before any work starts, and there’s no extra charge for nights, weekends or after hours. Call 770-954-8833 for emergency HVAC service.
Call us any time for a no-heat or no-AC emergency, including:
We repair gas furnaces, electric furnaces, heat pumps, central air conditioners and ductless mini-splits, and we work on all major brands, including Daikin, Trane, Rheem, Carrier, Goodman and Honeywell.
Safety note: If you smell gas, leave the house and call your gas utility or 911 first. Then call us. If you smell burning, see sparks or the breaker keeps tripping, turn the system off at the breaker and call 770-954-8833.
Emergency service uses the same flat-rate pricing as any other visit. There is no extra charge for nights, weekends or after hours. Here’s how it works:
1. $150 diagnostic visit. A licensed technician inspects the system and finds the exact cause.
2. Flat-rate quote before any work. We explain the problem in plain English and give you an upfront, flat-rate price. You approve it before we start.
3. Diagnostic fee waived with most repairs. If you go ahead with the repair, the $150 diagnostic fee is waived in most cases.
4. The same price 24/7. Nights and weekends cost the same as a weekday visit.
5. Full test after the repair. We run the system and check the safety controls before we leave.
We don’t quote a repair price until we’ve inspected the system, and we don’t start work until you approve the flat-rate quote.
Serving Norcross, Canton & greater Atlanta. Emergency heating and AC repair from our Norcross office covers:
Closer to Canton or Woodstock? Our Canton office at 225 Reformation Parkway, Suite 200 can help. Call 770-615-2484.
Do you offer 24/7 emergency HVAC in Johns Creek and Norcross?
Yes. Vital Air is open 24 hours a day, 7 days a week for no-heat and no-AC emergencies in Johns Creek, Norcross and greater Atlanta. Call our Norcross office at 770-954-8833.
Is there an extra charge for nights or weekends?
No. There’s no extra charge for nights, weekends or after hours. The $150 diagnostic and our flat-rate repair prices are the same 24/7.
How much does an emergency service call cost?
The diagnostic visit is $150, and it’s waived with most repairs. You’ll get a flat-rate price upfront before any work starts. The final repair price depends on the part and the system.
What counts as an HVAC emergency?
A system that won’t heat, won’t cool, is leaking water, icing up, tripping the breaker, or making a burning smell should be checked right away. If you smell gas, leave the house and call your gas utility or 911 first.
Which areas do you serve for emergency HVAC?
Our Norcross office serves Norcross, Johns Creek, Peachtree Corners, Duluth, Tucker, Alpharetta and Dunwoody. Serving Norcross, Canton & greater Atlanta. If you’re closer to Canton or Woodstock, our Canton office can help.
What should I do while I wait?
Check the thermostat, make sure the system has power, and replace a dirty filter if you can do so safely. If you smell gas, leave the house and call your gas utility or 911. If you smell burning or see sparks, turn the system off at the breaker.
Don’t stay in a house with no heat or no cooling. Vital Air’s Norcross team is available 24/7 for homeowners in Johns Creek and Norcross, with flat-rate, upfront pricing, a $150 diagnostic that’s waived with most repairs, and no after-hours surcharge.
Call our Norcross office: 770-954-8833
Schedule service online
If you also want a city-specific repair page, or you’re scheduling ahead, these may help.
